Knowledge Base
We have got you covered with all the information and resources you need to Study, Live and Work in Australia. You can get answers to all the frequently asked questions, the ultimate guide to steer your way through our website: from creating profiles till you get enroled and beyond; and everything you need to know about studying in Australia.
When you apply through Edu City Australia, you will be notified of your application's progress through your personalized portal on the website. You will also receive a notification on your profile and an email notification at various stages of the application process.
To respond to queries or seek information, you can use the chat function in your personalized portal to communicate with your assigned admission officer. Alternatively, you can also email or call our admissions team.
Once your application is successful, you will receive an offer letter from the institution through your EDUCITY portal. The offer letter will contain the details of the course, tuition fees, and other relevant information. To accept the offer, you need to sign and return the offer letter as per the instructions provided in the letter and upload them to the signed Offer Letter section on your EDUCITY profile.
To process the Confirmation of Enrolment (CoE), you need to pay the initial tuition fees as per the instructions provided. You will need to upload the fee payment receipt to your EDUCITY portal to notify us so we can process your (CoE). Once the payment is received by the institution, you will receive the (CoE) electronically through your EDUCITY portal and by email. You will need the CoE to apply for your student visa.
Once your (CoE) is received, we also prepare for your EDUCITY – ENROLMENT REWARD process. You will see notification of dates when you can claim your rewards. On the date you are eligible, you simply click on claim, upload necessary documents, and wait for approval and receive your rewards.