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Privacy Policy
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At Educity Australia, we value your privacy and are dedicated to protecting your personal information. We recognize the significance of how we gather, utilize, disclose, and secure your information. To deliver our Specific Services to you, it is necessary for us to collect personal information from you. We are committed to taking all reasonable measures to ensure that your personal information is handled securely and in line with this (Privacy Policy).
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Educity Australia’s Privacy Policy sets out how we collect, use, disclose, store, and protect Your
personal information.
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By providing personal information to Educity Australia, you consent to the collection, use and disclosure of Your personal information in accordance with this Privacy Policy and any other arrangements that apply between Educity Australia and yourself.
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Educity Australia reserves the right to modify this Privacy Policy periodically by posting updates on the Website. We encourage you to review the Website regularly to stay informed about Educity Australia's latest Privacy Policy.By using the Website after changes have been made to the Privacy Policy, you are deemed to have consented to those changes.
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Definitions
In this Privacy Policy:
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Personal information means information that can be associated with a specific person and can be used to identify that person and includes Your information and the types of information described in clause
3.1 of this Privacy Policy;
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Privacy Policy means this privacy policy (as amended from time to time);
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Educity Australia Pty Ltd or we or us means Educity Australia (ABN: 95644430517);
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Specific Service means a visa or enrolment or recruitment-related service or matter;
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Website means the website provided by Educity Australia which allows You to view or order or otherwise deal with services, products or goods provided or offered by Educity Australia; which includes or https://educityaustralia.com/ any other web service, software, application or media managed by Educity or its agents or representatives;
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You or Your means the person, firm, or organization (including You) entering or that has entered, a contract, transaction, or arrangement to obtain or make use of services, products or goods provided or offered by Educity Australia or its agents or representatives.
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Collecting Personal Information
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Educity Australia may collect the following types of personal information:
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name;
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gender;
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mailing or street address;
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email address;
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telephone number and other contact details;
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age or date of birth;
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passport or visa details;
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family member details;
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academic information (including transcripts, English language proficiency certificates);
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Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address, standard web log information and page interaction information.
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details of the services, products, and goods Educity Australia have provided to You or that You have enquired about, including any additional information necessary to deliver those services, products and goods and respond to Your enquiries.
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any additional information relating to You that You provide to Educity Australia directly through the Website or indirectly through Your use of the Website or through other websites or accounts from which You permit Educity Australia to collect information.
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information You provide to Educity Australia (or its agents or representatives) through customer surveys;
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personal information based on Your activities on the Website; or
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any other personal information that may be required to facilitate Your dealings with Educity Australia.
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We will only collect sensitive personal information about You if we have Your express or implied consent or if the law otherwise permits it.
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The types of sensitive information that we may collect include:
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ethnic origin;
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criminal record;
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financial situation (including income or remuneration details); or
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health and medical information relating to Your current and previous health status, current and previous medical conditions, and dietary requirements (where applicable).
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Educity Australia may collect these types of personal information either directly from You or from third parties who include but are not limited to: other persons related to Educity Australia.
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Educity Australia may collect personal information when You:
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register on, or make use of, the Website;
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request a service, product or good from Educity Australia; or
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communicate with Educity Australia through correspondence, chats, email, or when You share information with
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Educity Australia from other social media platforms or applications, services, or websites.
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When You provide Your personal information to Educity Australia to request a service or product from us (or our representatives or agents), Your contact details may be retained even if the transaction is not completed. These details are captured using a secure service.
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If You provide us with sensitive information, we will only retain such information if:
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You have consented to the collection of the information, and it is reasonably necessary for, or directly related to, one of our functions, services, or activities.
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collection of the information is required or authorized by or under an Australian law or a court/tribunal order, or
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Collection of the information is authorized for other purposes permitted under
the Privacy Act – this includes where we suspect that unlawful activity, or serious misconduct, relating to our functions, services or activities has been, is being or may be engaged in.
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Use of Personal Information
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Educity Australia may collect, hold, use, and disclose Your personal information for the following purposes:
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to contact You;
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to conduct Educity Australia’s business or provide You with services or
products requested by You;
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to enable You to access and use the Website;
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to operate, protect, improve and optimize the Website, the business of Educity Australia or related companies, and Educity Australia ’s user experience, such as to perform analytics, conduct research and for advertising and marketing;
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to send You service, support and administrative messages, reminders, technical notices, updates, security alerts;
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to send You information requested by You;
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to prepare or lodge a visa application;
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to prepare or lodge university/college (include such other educational institution) applications and other enrolment applications;
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the lodgment of language proficiency tests;
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providing relevant information, which may include sensitive personal information, to migration agents, if required, educational institutions or bodies (including universities and colleges), Department of Home Affairs or such other similar bodies or institutions.
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to send You marketing and promotional messages and other information that may be of interest to You, including information sent by, or on behalf of, Educity Australia partners or related companies that Educity Australia think You may find interesting;
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detect, investigate and prevent potentially unlawful acts or omissions, or acts or omissions with the potential to breach Educity Australia ’s terms and conditions, this Privacy Policy or other policies or arrangements between You and Educity Australia;
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verify the information for accuracy or completeness (including by way of verification with third parties);
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to comply with Educity Australia ’s legal obligations, resolve any disputes that Educity Australia may have with any of Educity Australia ’s customers or You, and enforce Educity Australia agreements with You or any third parties;
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to manage Educity Australia ’s relationship with You, including providing You with updates about the services or products that You have requested from us or responding to Your enquiries;
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for other purposes directed by You;
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for other purposes authorized under an Australian Law or to ensure that we comply with our obligations under European Union Member State law (if relevant).
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By providing Educity Australia with Your personal information You consent to Educity Australia (or any third party referred to in this Privacy Policy) using that information for the purposes referred to in the Privacy Policy.
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Accessing your personal information
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You can request access to the personal information that Educity Australia holds about you by contacting us through the information provided on the Website. Please note that Educity Australia may need to verify your identity before providing you with your personal information.
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Sometimes, Educity Australia may not be able to provide You with access to all Your personal information and, where this is the case, we will tell You why. Examples of when access may be denied, include:
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providing access would pose a serious and imminent threat to a person;
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providing access would create an unreasonable impact on the privacy of others;
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access would be unlawful, or any other reason that is provided for under the Privacy Act 1988 (Cth)
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We will take all reasonable steps to provide access within 30 days of Your request.
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We reserve the right to impose reasonable charges in relation to the following:
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photocopying.
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access to electronic databases.
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postage; or
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other costs of obtaining access to information.
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Correcting your personal information
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If You think that any personal information Educity Australia holds about You is inaccurate, please contact Educity Australia and Educity Australia will take reasonable steps to ensure that it is corrected.
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You may request that Educity Australia notify certain third parties of changes to Your personal information.
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Failure to provide personal information.
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You are not obliged to give us Your personal information.
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If You choose not to provide us with the required personal information, we may be unable to provide You with the service or product requested.
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Disclosure of Personal Information
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Educity Australia may disclose personal information for the purposes described in this Privacy Policy to:
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Department of Home Affairs and such other similar bodies or institutions;
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Universities, colleges, TAFE and such other similar bodies or institutions;
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Educity Australia ’s employees and related bodies corporate;
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third party suppliers and service providers (including providers for the operation of Educity Australia Website or Educity Australia ’s business or in connection with providing Educity Australia ’s products and services to You);
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contractors.
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professional advisers or consultants, dealers and agents;
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web hosting providers and IT systems administrators,
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debt collectors and payment systems operators (e.g. merchants receiving card payments);
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existing or potential agents, business partners or partners;
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sponsors or promoters of any competition;
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anyone to whom Educity Australia ’s assets or businesses (or any part of them) are
transferred;
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specific third parties authorized by You to receive information held by Educity Australia; or
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other persons, including government agencies, regulatory bodies, and law enforcement agencies, or as required, authorized, or permitted by law.
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Educity Australia is affiliated with a range of third-party businesses located overseas. It is likely that Educity Australia will disclose personal information for the purposes referred to in this Privacy Policy
to persons located overseas. The countries in which such persons may be located include (but are not limited to):
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Nepal; and such
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other countries referred to on our website.
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When you provide Educity Australia with your personal information for a Specific Service, whether on your behalf or on behalf of someone else, Educity Australia may need to share that information with visa/immigration or enrolment/recruitment providers that you've selected or that are necessary for completing an application or providing other services or products (referred to as Other Providers). Please note that Educity Australia has limited or no control over how Other Providers use, disclose, or store personal information. It's important for you to understand and agree to the privacy practices or policies of Other Providers before sharing any personal information with Educity Australia.
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You acknowledge and agree that Educity Australia may disclose your personal information to Other Providers as your agent and not as the primary holder. While Educity Australia will make reasonable efforts to protect your personal information, it will not be obligated to ensure that Other Providers comply with relevant privacy laws, this Privacy Policy, or be held liable or accountable for your personal information, including the use and disclosure of your personal information by Other Providers.
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Opting out
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Educity Australia or Educity Australia ’s business partners may send You direct marketing communications and information about Educity Australia and products. This may take the form of emails, SMS, mail, or other forms of communication, in accordance with the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth). You may opt-out of receiving marketing materials from Educity Australia by contacting Educity Australia using the details set out on the Website.
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You may opt out of receiving marketing, advertising and promotional notices, offers and communications from Educity Australia by clicking the unsubscribe link at the bottom of any of Educity Australia’s emails to You or by contacting our phone number and requesting to do so or by emailing Educity Australia at educityaustralia@gmail.com
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Using our website and cookies
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Educity Australia may collect personal information about You when You use and access the Website.
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While Educity Australia does not use browsing information to identify You personally, we may record certain information about Your use of the Website, such as which pages You visit, the time and date of Your visit and the internet protocol address assigned to Your device.
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Educity Australia may also use ‘cookies or other similar tracking technologies on the Website that help Educity Australia track Your website usage and remember Your preferences. Cookies are small files that store information on Your computer, TV, mobile phone or other devices. They enable the entity that put the cookie on Your device to recognize You across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser, but the Website may not work as intended for You if You do so.
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By making use of the Website, you agree to Educity Australia placing cookies on Your device and accessing them when You visit the Website in the future.
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Links to other websites
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The Website may contain links to third-party websites, micro-sites, or analytical tools (e.g. Google) not controlled or owned by Educity Australia, such as reference, review, ancillary products and services sites or websites owned by related companies.
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Links to these third-party websites on the Website are provided solely for Your convenience (“Third Party Websites”). Educity Australia does not warrant that the representations made on these
websites are true and correct nor does Educity Australia warrant the accuracy or safety of these websites.
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It is Your responsibility to check the policies and practices of Third-Party Websites before using them. Educity Australia makes no representations or warranties in relation to the privacy practices of any Third-Party Website.
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You acknowledge and agree that:
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to the extent permitted by law, Educity Australia is not liable for any loss, expense or cost suffered by You because of Your use of Third-Party Websites; and
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Educity Australia is not responsible for the privacy policies or the content of any Third-Party Website.
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Security
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Educity Australia may hold Your personal information in either electronic or hard copy form.
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Educity Australia takes reasonable steps to protect Your personal information from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. For example, Educity Australia has extensive firewall and intruder detection systems in place to constantly monitor online traffic and financial transactions. However, Educity Australia cannot guarantee the security of Your personal information. You acknowledge that You provide Educity Australia with Your personal information at Your own risk.
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Making a complaint
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If You think Educity Australia has breached the Privacy Act 1988 (Cth), or You wish to make a complaint about the way Educity Australia has handled Your personal information, you can contact Educity Australia using the details set out on the Website. Please include Your name, email address and telephone number and clearly describe Your complaint. Educity Australia will respond to You regarding Your complaint within a reasonable period and in accordance with its complaints policy.
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If You are dissatisfied with Educity Australia ’s handling of the issue, you have the right to lodge a complaint with the Office of the Australia Information Commissioner (OAIC). Please see the website of OAIC for further details about this (www.oaic.gov.au).
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A privacy complaint relates to any concern or dispute that You have with Educity Australia ’s privacy practices as it relates to Your personal information.
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More Information
For more information or to contact EDUCITY regarding privacy matters, visit the website or use the contact details provided; email: educityaustralia@gmail.com